The world of conference interpreting has a new benchmark with ISO 23155:2022, a standard that sets clear guidelines for delivering high-quality interpreting services. Whether you’re a Conference Interpreting Service Provider (CISP) or an individual interpreter, this standard is essential for staying competitive and ensuring the best possible service for your clients.
Key Features of ISO 23155:2022:
- Interpreter Qualifications:
ISO 23155 defines the essential competencies interpreters must have. This includes not just language proficiency, but also a deep understanding of cultural nuances, ethical behavior, and professional qualifications. This standard ensures that interpreters are prepared to handle a wide range of assignments with the highest level of professionalism. - Best Practices for Assignments:
The standard outlines every stage of the interpreting process, from preparation and research to execution and post-assignment evaluation. It emphasizes the importance of thorough preparation and clear communication with clients to deliver accurate, high-quality interpretation services. - Operational Standards for CISPs:
ISO 23155 also provides a framework for CISPs, including guidelines on managing infrastructure, organizing teams, and handling resources. This ensures that providers can deliver a smooth, consistent service and meet client expectations efficiently. - Ethical Guidelines:
The standard stresses the importance of confidentiality, neutrality, and integrity in the profession. It aims to ensure interpreters work in accordance with ethical principles to build trust and maintain professionalism in every assignment.
Why Should You Implement ISO 23155:2022?
By adopting ISO 23155:2022, your organization is committing to excellence in conference interpreting. This standard ensures that your team is highly qualified, well-prepared, and adheres to the highest ethical standards. The result is better service delivery, increased client satisfaction, and enhanced credibility in the market.
Ready to elevate your conference interpreting services with ISO 23155:2022? Schedule a free consultation and let’s discuss how this standard can transform your operations and set you apart in the industry.
Dr. Mohamed-Ali Ibrahim
Senior Lead Auditor for ISO Standards